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Once an order has been placed it takes House of B Jewels, 2-3 business days (not including weekends) to process the order. The processing time is subject to change if there are any complications with the order.
Regular Orders can take up to 5-7 days to arrive. Unless item is sold out, House of B Jewels customer service will contact you via the email or phone you provided ( so please make sure your putting a working phone number and current email address) at checkout to inform you of order processing delays.
- Custom pieces take up to 3-4 weeks to arrive. These items are hand made and due to the unique nature of custom items, we cannot offer refunds.
INTERNATIONAL SHIPPING 3-6 Days via (USPS) - Calculated at Checkout
- Duties & Taxes do not apply towards any free shipping promotion. Please allow an additional five to eleven business days for processing of international orders.
- *SHIPPING TIMES MAY VARY DUE TO HIGH DEMAND AND COVID-19 RELATED DELAYS. BY COMPLETING A PURCHASE, YOU AGREE NOT TO HOLD US LIABLE FOR UNANTICIPATED DELAYS.*
- Return Policy
- Unfortunately, we do not accept any returns or exchanges. Prior to shipping, we check every product and carefully pack every order to make sure you receive your order in its best condition. We are not responsible for orders that are damaged, delayed or lost by shipping carriers.
- By purchasing from www.houseofbjewels.com, you accept and agree to our terms and service.